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Privacy Policy

Privacy Policy

This Privacy Policy explains what information we collect, why we collect it, and how it is used. We encourage you to read this carefully to understand our practices.

Access to Services

Users can only access our services after logging in. Please note that access is subscription-based, and an active subscription is required to continue using our services.

Information We Collect

To provide and improve our services, we may collect personally identifiable information, including but not limited to:

  • • Name
  • • Email
  • • Phone number
  • • Address
  • • Gender
  • • Birthdate
  • • Anniversary date
  • • Location
  • • Profile picture

The information we collect will be retained and used as described in this Privacy Policy.

Use of Technology

Our platform communicates with servers through APIs and may request certain device permissions for enhanced functionality, such as:

  • • Camera and microphone (for video sessions)
  • • Contacts (read/write access)
  • • Location access
  • • Internet and network permissions

We may also use third-party services, which could collect information to identify you. These include:

  • • Google Analytics
  • • Facebook

Log Data

When you access our service, in case of an error or technical issue, we may collect Log Data through third-party tools. This may include device IP address, device name, operating system version, time and date of access, and other technical details.

Cookies

Our services may use cookies or third-party code that relies on cookies. These are small data files stored on your device to improve user experience. You can choose to accept or refuse cookies, though refusing may limit some features.

Service Providers

We may employ third-party companies or individuals to:

  • • Facilitate our service
  • • Provide the service on our behalf
  • • Perform service-related functions
  • • Analyze service usage

These third parties may access your personal data solely to perform assigned tasks and are prohibited from using it for any other purpose.

Security

We value your trust and take commercially reasonable measures to protect your personal information. However, no system of transmission over the internet or electronic storage can be guaranteed 100% secure.

Links to Other Sites

Our website may include links to external sites not operated by us. We recommend reviewing the Privacy Policy of any third-party sites you visit. We are not responsible for their content or data practices.

Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn such data has been provided, it will be deleted immediately. Parents or guardians who believe their child has shared information with us should contact us promptly.

Payments

If you purchase a subscription or service, payments are processed via third-party providers. We do not store or collect payment card details. Payment processing is handled securely by third parties in accordance with their privacy policies.

Updates to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and users are encouraged to review it periodically.

Contact Us

For any questions or suggestions about this Privacy Policy, please contact us at: astrogrok1@gmail.com